100% Assurance
SI computer repair service guarantee fully warrants all repair labor for 30 days from the date of repair completion. If for any reason, SHYAM INFOTECH is unable to resolve your technology problem, or if you are dissatisfied with our service during, or at the time of completion, we will issue a full refund of your purchase.
If a problem is not fully corrected during a repair, and if the system exhibits the same symptoms as when the system was originally repaired, we will repair the problem at NO COST or RETURN YOUR MONEY for the repair less any parts received within 30 days. If during a warranty repair, additional parts are required to complete the repair, the client is responsible for paying for such parts.
Data Recovery
Due to the very nature and complexity of data recovery, data recovery services are exempt from our guarantee. However, if we are unable to recover any data, you will not pay for such services. If you wish to have a refund for our data recovery service because we were unable to recover specific data, yet wish to have what we successfully recovered, you will must choose between a full refund and receiving no recovered data or receiving what data we recovered and paying the service fee.
Daignosis Fees
Diagnosis fees are not covered under the Total Satisfaction Guarantee. In other words, if we complete a diagnosis of your system and you choose not to repair it, you are not entitled to a refund for the diagnosis service. If we however we fail to repair your computer subsequent to our diagnosis and repair, you will receive a full refund including any diagnosis fee paid.
Virus
We is not responsible for virus and malware re-infections, liquid damage, power damage, misuse, or any other damage not resulting in the actual repair work performed by SHYAM INFOTECH.We will not be responsible for viruses, malware or other computer hardware or software failures that occurred subsequent to any repair.
On-Site Solutions
New System Installation
Fixing Blue Screen of Death (BSOD)
Laptop and Desktop Maintenance
Network and Wireless Internet Set-up
Email Set-up and Security
Software Installation and Troubleshooting
Hardware and Software Upgrades
99% Uptime Guarantee
A generous uptime guarantee backed by reasonable terms of service is a good indication of a hosting provider who will work hard to keep your website online. When reviewing a host’s uptime guarantee be sure to pay attention to the guarantee uptime percentage (99.9% or better is preferable), the refund amounts associated with excess downtime, and the incidents that are excluded from counting towards downtime.
